KPIs: How Top Performers Prove the Business Value of IT


Many CIOs struggle to explain the business value of IT to executive leadership, and to measure and report on IT performance. Non-IT executives also face challenges evaluating IT performance, especially in the increasingly competitive digital landscape. The Gartner Digital Execution Scorecard benchmarking tool addresses these challenges by enabling CIOs to compare their digital transformation performance to industry peers in three areas: Strategic digital priorities; operating model; and technology platform. This free webinar draws on data from more than 1,000 enterprises to reveal common execution breakdowns and how to use key performance indicators (KPIs) to establish performance improvement roadmaps. Plus, learn how to identify the KPIs that differentiate top performers in digital revenue generation from the rest of the pack. 

  • Identify common IT execution challenges based on KPI data from more than 1,000 organizations 
  • Understand the most important key performance indicators (KPI) for digital transformation 
  • Target the top areas of focus for CIOs interested in delivering revenue growth 

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Hosted by

Chet Geschickter

VP Analyst


Cesar Lozada

Sr Principal Analyst

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